Customer support automation

Automate customer support. Day and night.

Your agent replies in seconds, in your client's voice. It handles the questions that repeat all day and the doubts that don't, and brings in a person only when it truly matters.

L Lia 11:14 PM ● Online
Doubt cleared
She kept going No refund asked
Untangled in three messages

Trusted by marketers and teams across Europe

What your agent does

The inbox, answered by itself.

Most of a client's inbox is the same ten questions, at every hour. Their team answers them one by one, or people wait until morning. The agent picks them up the second they land.

Answers instantly

Straight from the knowledge base.

Hours, prices, availability, policies, answered in your client's own voice and in the customer's language. You load what the business knows once, and the agent speaks it back the same way every time.

L Lia WhatsApp
What time do you close today?
We're open until 7 PM today. Walk-ins welcome, though booking ahead means no wait.
Answered from the knowledge base

Never off

2 AM or Sunday, still answered.

Every message gets a reply in seconds, whatever the hour. No one waits until the office opens, and your client never loses a customer to a slow inbox again.

"Do you deliver to my area, or do I have to come in?"

Sun · 2:14 AM Replied in 4s

"How much is a full set, and how long does it take?"

Sat · 11:40 PM Replied in 3s

"Are you open on the holiday?"

Mon · 6:05 AM Replied in 5s

Knows its limits

The real ones reach a person, ready.

When it's something the agent shouldn't handle alone, it hands off to the team mid-thread, with the whole conversation attached. The customer never repeats themselves, and nothing gets lost.

L Lia WhatsApp
I need to change my treatment plan with the doctor.
Let me bring in Giulia from the front desk, she'll take it from here.
Handed to Giulia · full thread attached
Triage & handoff

The routine answered. The rest, handed over clean.

Most conversations are the same handful of questions. The agent closes those on its own, in seconds. Only the ones that truly need a person reach the team, and they arrive with the whole thread attached, so nothing is repeated and nothing is dropped.

  1. What time do you close today? Answered by the agent
  2. Do you have parking nearby? Answered by the agent
  3. How much is a first consultation? Answered by the agent
  4. I'd like a refund on last week's order. Handed to Marco · Billing
  5. Are you open on the holiday? Answered by the agent
  6. Can we change my treatment plan? Handed to Giulia · Front desk
  7. Do you ship internationally? Answered by the agent
The results

Real growth runs on Irelia.

1M+ messages handled60% interaction rate24/7 coverage

Irelia manages conversations on its own and turns them into booked appointments. A game-changer for my post-lead process.
Giovanni Adamo Coach & media buyer · €400k+ ad spend
We stopped losing leads and significantly increased our response rate. An effective way to optimize contact management.
Gianluca Morigi Meta Ads expert · €100k+ ad spend
Around 4 extra appointments every month, and a drastic drop in no-shows. A real game-changer for our company.
Edoardo Di Coste CEO & Co-Founder, ADevolution
I added Irelia to a new client proposal and to two renewals. It helped me close those deals more easily, and at a higher price.
Diego Lecca Founder, Metodo BEE
Irelia accelerated our sales process and boosted our business volume. On top of that, a fantastic collaboration.
Michele Russo Founder & CEO, Spectra
We automated the entire request process. Now we focus only on the patients who are ready for treatment.
Dr. Ivan La Rusca Plastic surgeon · 145k+ followers
See customer stories
For you, the partner

You can set this up in 30 minutes.

No help desk to configure, no developers to brief. You feed your client's agent what the business knows, connect WhatsApp, and switch it on. It answers from the very first message.

Clients

Search clients…
Pasticceria BianchiActive
Subscription€ 99/mo
Credits1,842 cr
Healthy · last activity 2h ago
Studio Legale RossiActive
Subscription€ 149/mo
Credits3,120 cr
Healthy · last activity 5h ago

Build agent

Demo workspace

What agent do you want to create?

Agent
Dental clinicReal estate agencyFitness studio

Agents

BS Bella Smile Clinic

What agent do you want to create?

Agent
Dental clinicReal estate agencyFitness studio
✓ Show only replied Agent ⌄ Channel ⌄ Qualification ⌄ Goal ⌄ Sort by ⌄ Live
LeadsAgentStatusGoalMessagesLast interaction
From 20/05/2026to 20/06/2026 Live · 24 days of activity
0Conversations
0|0
Interactions
0|0
Goals
Conversations051 outbound · 23 inbound
Qualifications
0|0
28 qualified · 9 unqualified
Credits0used this period
Received messages0across all leads

Configuration

How this client pays you

Stripe charges your client and pays you directly. Irelia stays invisible.

stripe · connected
Subscription On · paid to your Stripe
Client price
€99/ month
−+
Billing cycle
MonthlyQuarterlyAnnual
Credits Pay-as-you-go · client buys
Price per credit Your margin over Irelia cost
€ 0.010 −+ € 0.000 · 0% margin

Irelia cost € 0.010 · your client pays the price above.

Send payment request ✓ Payment request sent to Bella Smile Clinic Your client pays in Stripe. The subscription starts on payment.

Financials

Your earnings

✓ acct_1a9f8c

From subscriptions

€0this month

+ € 89 vs last month

3 active subscriptions MRR € 447

From credit margin

€0this month

+ € 13.10 vs last month

12,100 credits sold € 0.005 / cr · 33%

Per-client breakdown

This month · 3 clients on Connect Pro

Export CSV
ClientSubscriptionCredit marginTotal

Put your client's inbox on autopilot in 30 minutes.

Load the knowledge base, connect WhatsApp, and let every question get an instant answer, day and night.

Free for 45 days. Cancel anytime.